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SHIPPING & RETURNS

INSTRUCTIONS TO SHIP SAILS FOR REPAIRS AND MODIFICATION
  1. Please ship in a proper cardboard box, not a colored product box. 

  2. Cover any previous references pertaining to past products or content to avoid any confusion.

  3. Flake and fold the sail and put in the box

  4. Include in the box a letter in an envelope with a description of what you would like us to do with the sail along with your contact info: return name, complete address, phone number, email address.

  5. Mark the box with: "Attn Ric Arra Sail Repair or Return" in large legible print.

  6. *Important: please insure your sail.

  7. Send an email to: ric@calvertsails.com including the following information:

    • Brief description of reason why you are shipping a sail to us.

    • A tracking number

    • Date when package was sent

    • How the package was shipped (US post, FedEx, Puro etc.)

 

 Our repair rate is US$85.00 per hour plus materials.

 Usual turnaround is 2 weeks and can vary depending on repair requested.

 

Please ship sail to

Calvert Sails c/o Sail Technologies

1354 20 street N

St Petersburg, Florida

33713

Please note we are not responsible for any loss or delays in your repair if these instructions are not followed.

We value your business and will do all we can to expedite your sail.